We’ve Got You Covered
As one of the only independent, family-owned route operators serving the Northeast, Hercules maintains a level of quality and service unlike anyone else.
When a machine needs attention, our service team quickly responds to remedy the situation. Hercules employs the industry’s most experienced factory trained service technicians, equipped with fully stocked service vehicles, so they can fix the issue immediately. Our goal is to get you up and running right away, minimizing downtime.
Machine uptime for campus laundry rooms
Service calls answered within 9 business hours
What Our Customers Say
“We were new to Hercules, having used other laundry providers at the University for years. I have to say that every step of the overall process – from reviewing the plans to transform our many laundry rooms into brand new facilities to the final Hercules installation – ran as smoothly as they said it would. Their entire team was professional to work with, they delivered as requested, and even after the installation, they are accessible and extremely customer focused.”
“Hercules has been our laundry provider since 1998. Before we agreed to go with Hercules, we stressed that service was critical for us and the residents of 200 Water Street. Hercules has never disappointed! The responsiveness we have received from Hercules – from their customer service department, installation coordination team and their field technicians has been nothing short of outstanding. In fact, their responsiveness is well beyond our expectations.”